After an accident
Keep this card in the vehicle
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1. Stop safely
You must stop if anyone is injured or another vehicle, property or certain animals are damaged. Use hazard lights and make the scene safe.
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2. Call 999 if needed
Call emergency services if anyone is hurt or the road is blocked or dangerous.
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3. Exchange details
Give your name and address, the vehicle owner’s name and address, and the registration to anyone with reasonable grounds to ask.
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4. Injury? Show insurance
If someone is injured, show your certificate of insurance to police or anyone with reasonable grounds to ask.
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5. Record everything
Photos of all vehicles, positions and damage, the time, location, weather, other drivers’ and witnesses’ details. Save dashcam footage.
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6. Don’t admit fault
Most motor policies ask drivers not to admit liability or agree to pay. Stick to the facts.
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7. Report to police if required
If you did not give your details at the scene, report the accident to police as soon as reasonably practicable and within 24 hours.
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8. Tell your employer
Report the accident to your fleet contact straight away so the insurer can be notified promptly.
Your fleet contacts
- Fleet contact name
- Fleet contact phone
- Insurer or broker claims line
- Policy number
General information based on section 170 of the Road Traffic Act 1988 (England, Wales and Scotland). If someone is injured and you cannot show insurance at the time, you have seven days to produce it at a police station. Follow your own policy’s claims conditions. FleetQuote does not handle claims.
