Contact and complaints
Who to contact
FleetQuote passes enquiries to a quote panel and doesn’t hold quotes or policies. For anything about a quote or policy, contact the broker that quoted for you.
- Get Fleet Quotes
Start a new fleet enquiry
One enquiry, passed to specialist brokers who can quote.
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Questions about your enquiry or your data
Email FleetQuote: [CONTACT EMAIL]
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A quote, advice or a policy
Contact Quotezone directly at quotezone.co.uk , or the broker that quoted for you.
Complaints
How to make a complaint
We want to put things right. Email us what happened and what you would like us to do.
- 1
Email us
Email [COMPLAINTS EMAIL] with your name, the date of your enquiry and what went wrong.
- 2
We acknowledge it
We will confirm we have received your complaint within [ACKNOWLEDGEMENT TIMESCALE].
- 3
We respond
We aim to send a full response within [RESPONSE TIMESCALE] and will explain what we have done.
Complaints about a broker or insurer
Complaints about advice, a quote or a policy should go to the firm that provided it. FCA-authorised firms must have a complaints procedure, and eligible businesses may be able to refer an unresolved complaint to the Financial Ombudsman Service. [CONFIRM FOS ELIGIBILITY WORDING FOR MICRO-ENTERPRISES AND SMALL BUSINESSES]
[CONFIRM WHETHER FLEETQUOTE COMPLAINTS ARE ELIGIBLE FOR THE FINANCIAL OMBUDSMAN SERVICE]
Company details
- Trading name
- FleetQuote
- Legal name
- Simply Quote Comparison Ltd
- Company number
- 15008284
- Registered office
- Sentinel House, Ancells Business Park, Harvest Crescent, Fleet, Hampshire, GU51 2UZ
- ICO registration
- ZB659587